VSFITS Hiring for Field Technical Support Engineer at Jamshedpur Full Time

Job: Remote Support, Field Support job in your local area only.

Location: Support Engineers to Crayds (Service as a Product) for All over India

Who can Apply? Any working person, freelancer, Job seeking, part timer, Student also can apply.

Technical Field support Engineer Responsibilities

The following are some primary tasks of a technical engineer that should be seen in a technical support engineer job description.

• Installation and configuration of computer applications and hardware.
• Identify and resolve software, hardware, and operating-system and hardware issues like: Desktop, Laptop, Printer, WAP, installation of CCTV Camera etc.
• Support Engineer has to prioritize and manage the workflow according to SLA.
• keeping track of users’ system issues until they are resolved by adhering to the agreed timelines.
• To resolve complex problems, engineers interact with clients through phone, emails or chats and provide unambiguously written instructions or technical manuals.
• Technical Support Engineer provide accurate feedback to customers promptly.
• Technical Support Engineer document technical knowledge in the knowledge database.

Part-time hours: 48 per week

Application Deadline: 30/9/2021

Main Home

Job Types: Full-time, Part-time, Commission

Salary: ₹10,262.00 – ₹25,000.00 per month

COVID-19 considerations:
Needs to follow COVID-19 Protocol all the time.

Education:

• Bachelor’s (Preferred)

Experience:

• total work: 1 year (Preferred)
• Technical support: 1 year (Preferred)
• IT support: 1 year (Preferred)

Language:

• Hindi, local language (Preferred)
• English, local language (Preferred)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 100% (Preferred)