Full Job Description
Job Description
Customer Relationship Manager Responsibilities:
Building and maintaining profitable relationships with key customers.
Overseeing the relationship with customers handled by your team.
Resolving customer complaints quickly and efficiently.
Keeping customers updated on the latest products in order to increase sales.
Meeting with managers in the organization to plan strategically.
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Conducting business reviews using CRM programs.
Knowing your competition and strategizing accordingly.
Customer Relationship Manager Requirements:
A bachelor’s degree in Administration or related field.
A minimum of 3 years’ experience.
Excellent interpersonal and communication skills.
Proficient in all Microsoft applications.
Superior product knowledge.
A team player with leadership skills.
Maintain a positive attitude focused on customer satisfaction.
Job Type: Full-timeSalary: From INR15,000.00 per monthBenefits:
Cell phone reimbursement
Commuter assistance
Schedule:
Day shift
Evening shift
Monday to Friday
Morning shift
Weekends
Supplemental Pay:
Yearly bonus
Education:
Bachelor’s (Preferred)
Experience:
total work: 2 years (Preferred)
Work Remotely:
No
Speak with the employer
+91 9330146034
Job Detail
Job Id
JD2027261
Industry
Not mentioned
Total Positions
1
Job Type:
Full Time
Salary:
Not mentioned
Employment Status
Permanent
Job Location
Kolkata, West Bengal, India
Education
Not mentioned
Experience
Year
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