Webbizzare Hiring for Customer Care Executive at Hyderābād Full Time

About the role

We are looking for a customer support consultant to handle queries from customers and provide support to them. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
Work Responsibilities
§ Identify the needs of customers, resolve issues, and provide solutions.

§ Handle inbound and outbound calls to customers.

§ Cross-selling other products wherever possible.

§ Maintain good customer relations.

§ Meet personal targets and work towards meeting team targets.

§ Maintain records of the conversations with the customer and analyze the data.

§ Write and submit timely reports on performance, targets, and customer queries.
Critical requirements for the role (Must-Haves):

§ Graduate.

§ 0-3 years of experience.

§ Excellent communication skills.

§ Proficiency in MS Office (MS Excel and MS Outlook, in particular).

§ Must be patient, positive, and professional.

§ Strong customer service skills.

§ Ability to set and meet goals.

Candidate attribute (Culture Fit):

§ Entrepreneurial in nature.

§ Agile with a growth mindset.

§ Comfort with an unstructured role and environment that evolves over time.

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Health insurance
• Internet reimbursement

Schedule:

• Day shift
• Evening shift

Supplemental Pay:

• Overtime pay
• Shift allowance
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Technical support: 1 year (Preferred)
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Preferred)

Speak with the employer
+91 9289396469