Webbizzare Hiring for Customer Service Associate -Emails /Chat/ Non Voice at India Full Time

Roles & Responsibilities:
1. End to end customer service handling
2. Communication of closures of customer issues
3. Solve technical concerns of customer and route them to proper channel
4. Sales push
5. Create an inspiring team environment with an open communication culture
6. Set clear team goals
7. Delegate tasks and set deadlines
8. Oversee day-to-day operation
9. Monitor team performance and report on metrics
10. Motivate team members
11. Discover training needs and provide coaching
12. Listen to team members’ feedback and resolve any issues or conflicts
13. Recognize high performance and reward accomplishments
14. Encourage creativity and risk-taking
15. Suggest and organize team building activities

please call at 8527226152

Job Types: Full-time, Regular / Permanent

Salary: Up to ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Health insurance
• Internet reimbursement

Schedule:

• Day shift
• Evening shift
• Morning shift

Supplemental Pay:

• Commission pay
• Joining bonus
• Overtime pay
• Performance bonus
• Quarterly bonus
• Shift allowance
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• English (Preferred)
• Hindi (Preferred)

Speak with the employer
+91 8527226152