WELLS FARGO BANK Hiring for Process Engineer 2 at Karnataka, India Full Time

Job Description

About Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate, government and financial institution clients. We have worldwide expertise and services to help our customers improve earnings, manage risk, and develop opportunities in the global marketplace. Our global reach offers many opportunities for you to develop a career with Wells Fargo. Join our diverse and inclusive team where you will feel valued and inspired to contribute your unique skills and experience. We are looking for talented people who will put our customers at the center of everything we do. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Market

About Wells Fargo Philippines

Wells Fargo Philippines enables global talent capabilities for Wells Fargo Bank NA., by supporting business lines and staff functions across Operations, Risk and Compliance, Project Management, Finance & Accounting and Data Analytics. We operate in Taguig City, Metro Manila.

About the role
Primary
1 Facilitates reengineering of processes, analyses and recommends improvements. Establishes and recommends changes to the processes for Teams within the LOB with an objective of productivity improvements. Interacts with LOB heads. Partners with Managers to run the process improvement committees to deliver desired outcomes
2 Applies intermediate process engineering tools such as determining Sigma level, Takt Time, Value Stream Analysis, Regression, Hypothesis Testing and techniques that can be used to enhance processes for teams, departments and business units identified as inefficient or costly
3 Providing regular updates for the LOB management, detailing delivery outcome against targets for assigned the LOB
4 Develops and leads redesign initiatives that encompass end-to-end analyses and future state redesigns within fast-paced environments, utilizing process expertise for multiple business groups
5 Executes strategies to that solve complex problems involving multiple, possibly competing, business processes/process segments to identify risks/ impacts/ opportunities and where analysis of situations or data requires an evaluation of intangible variance factors, conceptual thinking, and problem solving skills
6 Influences primarily peers to VP level managers to drive results and bring issues to resolution & consults with leaders and front-line team members to understand, influence, adapt analysis, and create alternatives for consideration, drive results, and bring issues to resolution
7 Drives business awareness of quality/process methodology & overcomes barriers related to cultural shifts, silo mentality as required. Ensures effective relationships among the design team(s) and partners
8 May provide training and act as a mentor to less experienced team members & coaches multiple redesign teams in LEAN/Six Sigma process and tools
9 Educate and coach others on ‘improvement’ methodologies, Coach, mentor and assist in accreditation of individuals in Green and Black Belt training
10 Simplfy and modernise processes and functions with deep domain understanding on business lines ( WHSL/ WIM/ CAP Markets etc)
11 Ability to redesign processes and enhance solutions through identifying Technical / didgital solutions for Busines Problems – RPA/ RDA / Workflow / Bolton etc. – Prior implementation experience preferred

Secondary (what s/he does 20% of the time):
1 Assist in creating required work culture and visibility of work for the team to better manage operations
2 Seek, share, and institutionalize best practices and promote industry standards and the use of the latest/most effective methodologies for cost measurement and productivity

Market Skills and Certifications

1 Must Possess Retail Consumer Banking / Mortgage domain experience
2 Should be Green /Black Belt (Certified)
3 Ability to identify metrics, establish baselines and constantly evaluating options to Improve the customer experience – Internal and External
4 Working knowlwdge of Process Definition, Implementation, Process Metrics, Quality / Process Models and frameworks like CMMI, ISO, ITIL, Prince, PMI
5 High Level of technical skills including advanced skills in statistical packages like Minitab and Excell Analytical Tool Pack
6 Expertise in Time & Motion , ‘As is study’ and identification of improvement opportunities
7 Strong analytical skills – with the ability to use tools ( Excel Advance, Minitab, JMP, SAS etc)
8 Change Capability with extensive Domain understanding on any specific business – WHSL / WIM/ Consumer Banking etc
9 Ability to redesign processes and enhance solutions through identifying Technical / didgital solutions for Busines Problems – RPA/ RDA / Workflow / Bolton etc.

We Value Diversity

At Wells Fargo, we believe in diversity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national or ethnic origin, age, disability, religion, sexual orientation, gender identity or any other status protected by applicable law. We comply with all applicable laws in every jurisdiction in which we operate. 64924