Role Description –
– Develop, oversee, and implement new and existing programs and projects which create short-term and long-term value for the company
– Conceptualize, design, and roll-out the blueprint for new business initiatives; work with various departments internally to implement the same
– Lead expansion and business increase from existing customers and partners based on deep data insights
– Own, plan, execute, and ensure success of various retention and engagement plans for customers and partners
– Devise new and evolving metrics to track and improve customer/partner experience, engagement and retention
– Developing strategies for entering new markets and expanding our offerings – Working as an internal influential business strategy consultant to understand the customers and solve for their pain points
– Creating progress reports, proposals and other documents and presentations for active tracking and implementation of existing and new programs
– Market research into possible new business segments and business lines, inclusive of theoretical and on-ground research
– Working closely with the founders on multiple ad-hoc projects, ranging from new corporate partnerships, business development, etc.
– Play a major role in specific enhancements of current business systems to meet changing business needs and priorities. Perform process, data, and business analysis as required
– Ad-hoc internal projects which impact the current funnel performance of the company
– You may also need to network, helping your company develop relationships with external and internal partners
Attributes we are looking for:
– MBA from Tier 1/2 institutes
– 1+ year of experience post MBA from top tier Management consulting firms / B2B orB2C fintech/ finance start-ups
– Experience in leading customer/partner engagement and retention in a B2B/B2C start-up would be a plus
– Ability to work with senior leadership and management teams across business units
– Ability to get on the ground be part of functional teams and execute the strategy is must Should be comfortable managing and working with ambiguity and finding solutions from the same
– High Proficiency in MS Excel and basic ability to use SQL will be a plus.
Job Type: Full-time
Schedule:
Ability to commute/relocate:
Education:
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