Western Union Hiring for Manager, Administration at Pune, Maharashtra Full Time

Full Job Description
Manager, Site Operations – Pune, India

Do you have the knowledge and the hunger to make a real difference to Western Union as a site? Can you effectively collaborate with leaders and vendors across the business to drive strategies and improve operational efficiency of the site? Join Western Union as a Manager, Site Operations.

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 8,000 employees serving 200 countries and territories. We believe when money moves, better things happen.

Relentless pursuit of better

Your role will have a large scope and you’ll be responsible for establishing and implementing policies and procedures, measure outcomes against standards, and improve operational efficiency of the site. You will be required to build POVs and operating standards to support a hybrid workplace. At a leadership level you will lead the budgeting process for the site. Identify variances between actual and budgeted financial results at the end of each reporting period. Identify opportunities to optimize and ensure the site operates within the specified budget. With your expertise you will also manage vendor activities and regularly evaluate new and existing vendor relationships. You will be responsible for business continuity planning, event planning and management, support employee engagement programs and continuously improve employee experience. You will also be required to oversee all internal communications for the site. You will be responsible for transport management and will collaborate with operating council to formulate and implement transportation-related procedures. Support Leadership visits to the site, help in building the agenda, plan itineraries, support travel arrangements etc.

As this is a critical role, we need you to bring vast experience in Site Operations and administration. You will need to be comfortable interacting with stakeholders at senior level and be able to effectively work in partnership with them. You should have strong experience in event management and BCP. The most important part is for you to bring experience in successfully leading and executing organization-wide interventions, managing processes, and promoting process improvements. Previous experience of agile working methodologies is also desirable

Join us, and let’s connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.

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