Job Location:
Coimbatore
Job Description:
We are looking for a telecaller who calls potential customers, businesses, or leads and sells them products or gathers information and use variety of methods including cold calling, answering service, and specialty call centers to contact potential leads in their area and addressing clients’ uncertainties, grievances, and suggestions on time.
Handle customer’s inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Functional Role:
Trainee
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
High energy level.
Candidate Requirement
Preferred Resume Format:
Pdf
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