Zobaze is a rapidly growing B2B SaaS company that has crossed the Product-Market Fit (PMF) stage. We are now transitioning from the 0 to 1 phase to the 1 to 10 growth phase, focused on building and optimizing SOPs and processes. We provide solutions to streamline business operations for SMEs and unorganized business owners, and we’re looking for a dynamic Customer Support Lead to help us scale. […]
The Customer Support Lead will be responsible for setting up and optimizing customer support processes to scale efficiently. This role involves creating SOPs, setting up reporting mechanisms, selecting…
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