Zones LLC Hiring for Key Account Manager – India Sales at Bangalore, India Full Time

Key Account Manager – India Sales

Inside Sales Bangalore, India Noida, India Bombay, India

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Description

Position at Zones

As a rapidly growing global provider of IT solutions, we’ve expanded from Seattle to Sydney, Dallas to New Delhi and beyond – with reach in over 80 countries around the world. Today’s top brands count on Zones and our world-class partners – Microsoft, Apple, Cisco, Dell, Lenovo, and more – to transform their enterprises. Headquartered in New Delhi and backed by the Zones Global Team, Zones India offers customized IT solutions and professional services to multinational organizations conducting business in the country.

Company Overview

Zones, Inc. is a national provider of IT products and solutions to businesses. For more than 30 years, we have provided a single source for IT products and solutions that leverage the value of our deep experience – and our equally deep commitment to our clients’ success. We distinguish ourselves by our commitment to providing Five Star Service which keeps our clients at the forefront of every decision we make. We are committed to providing team members with the resources, tools and training to achieve success and excel in their professional growth.

Mission of the Position

To ensure fulfillment of client’s requirements by managing day-to-day activity of assigned account base. This will be accomplished by performing but not limited to the following tasks: Customer relationship management, quoting, order entry, daily maintenance of open orders, post order resolution and other customer service related functions.

Results to be achieved

Increase volume of orders by actively following up with assigned Customer Accounts with account maintenance in line with contract terms and ensure delivery of Zones vision and values in providing five star services to the customers.

Strategies

Maintain communication channels with Customer’s Purchasing Operations, and in house resources for Purchasing & Merchandising to ensure that all of the customer’s needs are fulfilled in a timely manner in line with defined SLA parameters.

Profile

• Keep active contact with the customer’s designated resources to know ahead of time the likely requirements coming up for purchase.

• Provide quotes to the customer in strict accordance with the contract terms & margin targets.

• Order placement.

• Placing orders for assigned accounts

• Document client packaging and shipping needs.

• Daily review of assigned accounts

• Perform customer service functions

• Get tracking information on orders for providing proactive updates to the customers.

• Facilitate and track all returns

• Post order issue resolution

• To act in a professional and courteous manner at all times

• Adhere to all Zones policies and regulations

  Desired Profile

• Minimum of 4-5 years of successful sales experience in IT products and software licensing domain.

• Self-motivation, goal orientation and strong ability to learn in a classroom and hands-on setting.

• Demonstrates the ability to multi-task.

• Excellent oral and written communication skills.

• Proficient with basic computer functions, including internet browser navigation and email

• Open to extensive travelling across region / country

• Ability to establish & maintain working relationships with OEM principals, Vendors & Suppliers.

Zones offers a comprehensive Benefits package While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value, they bring into our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life and much more. At Zones, work is more than a job – it’s an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!