Director/Associate – Retention Marketing
– The Director-Marketing (Retention) will be the strategic marketing leader of the business.
– The incumbent would be passionate about understanding player behavior as they navigate through our gaming platform.
– Through this understanding, they will develop strategic and tactical differentiators that are critical to the retention of users.
– The Head of Retention will be a hands-on, high-energy, ambitious individual who thrives in a fast-paced and highly demanding start-up environment.
Responsibilities include :
– Build upon the core retention marketing and product strategy for scaling up of the revenues.
– Forecast monthly, quarterly, and annual revenue growth.
– Develop retention execution plans and deliver on retention targets within time and budget.
– Complete ownership of retention marketing campaigns, promotional budget allocation and communication to existing players.
– Effectively utilize all digital channels like FB, YouTube, push notifications, SMS & emails etc. to target users with relevant and personalized communication
– Work with art and content teams to ensure timely execution of campaigns with no errors.
– Analyze campaign and creative performance for continuous improvement in engagement with marketing communication.
– Build and lead a team of campaign managers, analytics managers and analysts.
– Allocate retention resources to different campaigns based on budget.
– Have a measurement-driven mindset to measure, optimize and scale retention growth channels.
– Lead product marketing efforts by improving key conversion metrics through consumer journey improvement in a scientific manner.
– Use data, customer insights, feedback, journey mapping and customer-centric thinking to deeply understand the customer lifecycle and identify opportunities for growth and optimization at every stage
– Obsess over customers and deep dive into their engagement with Rummycircle.
– Use this knowledge to identify lapser behavior and build marketing communication and a platform experience that converts potential lapsed users & light users to engaged users
– Conceive, design and deploy event-based marketing programs
– Work cross-functionally with product, engineering, analytics, marketing ops and creative to meet ambitious growth targets
– Partner with Data Science to leverage machine learning to automate campaigns and improve targeting
Minimum Job Qualifications : 9-14 years of marketing experience
Skills :
– Strong understanding of setting and executing AB tests to drive retention rate improvement
– Should possess a very strong understanding of the creative process to drive user retention
– Should have experience building and leading teams to achieve retention goals
– Should have an obsessive focus on clearly measurable ROI
– Should have worked with the product team to execute product strategy
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