INTO University Partnerships Hiring for Application Advisor at India Full Time

Permanent, Full Time.

We have multiple vacancies for Application Advisors to join our team in Jasola, New Delhi.

Reporting to the Team Leader, with oversight from the Senior Manager, Interim Director of USPA, and Director of UKCA you will be responsible for supporting the student application process in an effective and efficient manner with high attention to detail and strict adherence to agreed timescales, procedures, and processes.

You’ll be the first point of contact and represent the university to prospective students, agents, and customers of INTO University Partnerships, providing top level customer service, while effectively collating complete applications for our partner universities.

Key accountabilities and duties: This is a new role in a growing, dynamic organization so responsibilities of the position may change and develop over time.

Meet assigned expectations and outcomes regarding turnaround times, customer service, region specific knowledge, and other performance indicators.

Impeccable attention to detail and responsibility for the integrity of all information entered on all systems in an efficient manner.

Maintain an accurate data base with minimum errors in data processing and process adherence.

Provide high level of customer service to both internal and external customers with attention to detail and speed of response. Responsible for expertise on all INTO partnership-based programs and process information inclusive of PW and Direct Entry.

Request needed data and documents in a clear and concise manner.

Commitment to Excellence in contributing to a positive workplace and goal attainment.

Discern differences in academic documents and do initial assessment of quality and authenticity of documents to determine if the application is suitable for admissions review.

Provide advising support for agents and/or students during the initial application process.

Foster relationships with regional staff and partners to create trust and strong relations to ensure success.

Daily and weekly accountability to tasks and workflow assigned.

Demonstrate a willingness and ability to be agile with evolving processes.

Provide clear written and verbal communications to students, agents, and university partners. Demonstrate strong organizational skills.

Assist Training Lead with the training and development of new department staff.

Assist Training Lead in the development of ongoing training materials and tools.

Demonstrate proficiency in product information and program requirements. Learn new products as our business relationships grow.

Research information to find the right answers and solutions in time sensitive situations.

Cross train in various functions to maximize efficiency in the role.

Work effectively in a team environment in a collaborative manner to deliver strong results.

Application process: We adopt an on-going recruitment process; we review applications as they are submitted. All applications will receive a response.

We Grow Together

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students – it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth – for students, our university partners and agents, for each other, and for ourselves – sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

External application process: Please apply here

Internal application process: To apply, please go to your Workday account. In the search bar type ‘find jobs’ where you will be able to view the position and apply. If you would like a confidential discussion, please contact Kritika Sinha.