Accenture Hiring for Health Admin Services Associate-Healthcare Management at Bengaluru, Karnataka Full Time

Full Job Description
Skill required: Healthcare Management – Health Information Management (HIM)

Designation: Management Level – Associate

Job Location: Bengaluru

Qualifications: Any Graduation

Years of Experience: 1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do?

“Full Time, Benefits eligible, 100% Work from Office (Return to Office). Night Shifts Only · Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits/encounters using AI technology and support tools to summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format. Clinical reports/provider notes include but are not limited to history of present illness, physical exam, results, assessment, and plan. · Navigate client electronic health record (EHR) to enter clinical reports and data directly into client’s EHR. · Document clinical reports and data into EHR in adherence with client’s guidelines, workflows and note templates. · Audit AI technology clinical report and data summaries for accuracy and completeness against audio recording of patient clinic visit/encounter. · Audit AI technology clinical report and data summaries documented in adherence with client’s guidelines, workflows and note templates. · Maintain a high-quality of standards and adherent with account specific documentation guidelines and requirements. · Accept and apply client provider feedback to improve documentation. · Collaborate with manager and client business leads with successfully resolving issues/addressing opportunities. · Actively participate in ongoing educational sessions and in-services to maintain and enhance standard of care and clinical pathways knowledge. · complete required clinical education hours needed to maintain active licensure/certification. · Meet on-going training and education requirements, productivity, and quality metrics. · Participate in internal and client facilitated quality and process improvement discussions to improve AI technology accuracy, provider experience In Health Information Management (HIM) you will be responsible for the practice of acquiring, analyzing and protecting digital and traditional medical information vital to providing quality patient care.

What are we looking for?

Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipBachelor’s Degree”Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent with a minimum of 1 year experience working in healthcare setting/environment such as Utilization Management Intake Representative, Health Insurance Claims Processor or Health Outreach Specialist.Achieve a passing Talegent scoreType a minimum of 35 words per minute (WPM)Proficient with the use of Office 365 and work productivity/support toolsProficient data entry and computer skills with ability to navigate multiple programs/systems and learn additional computer programs as required to perform roleSuccessful completion of Quality Documentation Specialist Program. Successful completion is defined as meeting minimum post-training knowledge assessment score(s) and competencies.” “Previous experience as a medical scribe or performing medical summarization roleRelated outsourcing operations experiencePrevious medical reviews/health related audit experienceExperience or training in the medical specialty of Oncology, Orthopedics, Neurology, ENT, Cardiology, Ophthalmology, GI, Dermatology, Rheumatology, Family Medicine/General Practice, Pain Management, Nephrology or UrologyPrevious experience working with Electronic Health Record system such as Epic, Cerna or AthenaKnowledge of utilization management process and ability to interpret and apply member contracts, and member benefits, preferred.Previous medical coding and knowledge of Diagnosis Codes ICD-10 and CPT codes desired””Demonstrate strong/expert customer service skills: ability to prioritize customer needs, action oriented and responsiveExcellent listening skills with ability to understand diverse accents and dialects of physicians/providers, their staff, and patients””Clinical Graduate with a bachelor’s degree in a health/clinical related field such as nursing, pharmacology, kinesiology, sports medicine or occupational/speech therapy or experienced health agent with a minimum of 1 year experience working in healthcare.
Roles and Responsibilities

“· Provide documentation coverage for assigned healthcare providers, which involves listening to audio records of patient clinic visits/encounters using AI technology and support tools to summarize medical facts, findings and prescribed treatment plan into a professional clinical report/provider note format. Clinical reports/provider notes include but are not limited to history of present illness, physical exam, results, assessment, and plan. · Navigate client electronic health record (EHR) to enter clinical reports and data directly into client’s EHR. · Document clinical reports and data into EHR in adherence with client’s guidelines, workflows and note templates. · Audit AI technology clinical report and data summaries for accuracy and completeness against audio recording of patient clinic visit/encounter. · Audit AI technology clinical report and data summaries documented in adherence with client’s guidelines, workflows and note templates. · Maintain a high-quality of standards and adherent with account specific documentation guidelines and requirements. · Accept and apply client provider feedback to improve documentation. · Collaborate with manager and client business leads with successfully resolving issues/addressing opportunities. · Actively participate in ongoing educational sessions and in-services to maintain and enhance standard of care and clinical pathways knowledge. · complete required clinical education hours needed to maintain active licensure/certification. · Meet on-going training and education requirements, productivity, and quality metrics. · Participate in internal and client facilitated quality and process improvement discussions to improve AI technology accuracy, provider experience”

Any Graduation