Tata Capital Hiring for Customer Service Executive at Asansol, West Bengal, India Full Time

Company Description

Tata Capital Limited is a subsidiary of Tata Sons Limited, registered with the Reserve Bank of India as a Core Investment Company. As a trusted and customer-centric financial services provider, Tata Capital caters to the diverse needs of retail, corporate, and institutional customers. The company offers a range of fund and fee-based financial services under the Tata Capital brand.

Role Description

This is a full-time role as a Customer Service Executive located in Asansol. The Customer Service Executive will be responsible for providing excellent customer support and ensuring customer satisfaction. Daily tasks include handling customer inquiries, resolving issues, and managing customer service operations. This is an on-site role that requires the candidate to work at the Asansol location.

Qualifications

• Strong interpersonal skills and the ability to communicate effectively with customers
• Experience in customer service and customer support
• Knowledge of customer service management principles
• Ability to ensure customer satisfaction through efficient problem-solving

Additional skills and qualifications that would be beneficial for the role:

• Experience in the finance industry
• Proficiency in multiple languages
• Knowledge of financial products and services
• Excellent organizational and time management skills