Tata Consultancy Services Looking For SERVICE MANAGEMENT at Greater Bengaluru Area Full Time

Greetings from Tata Consultancy Services !!!

Walk-in Drive for SERVICE MANAGEMENT

Experience range: 4-12yrs

Date of Interview: 22nd June 2024 (Saturday)

Mode of interview: In person / Walk In Drive

Location: ELECTRONIC CITY -THINK CAMPUS

Required skills:

1. Monitoring dashboard & Triggering bridge in case of outage
2. Ensure right stakeholder is in call, make a note in the call and communicate to right stakeholder/customer with proper articulation (Good English).
3. Strong understanding of basic operational best practices such as monitoring, alerting, deployment and change policies
4. Confidence to drive and manage large conference calls and also Experience dealing with customers during issue resolution and operating under pressure
5. Excellent communication skill to drive routine communication of status to senior management and customer
6. ITIL Certifications
7. Strong understanding of CM, PM & AM process.

Please bring all the FOUR mandate documents below in hard copy for the interview:

1. Latest Copy of resume (hard copy)

2. Any one Government ID, Photocopy of Government ID

3. Passport Size photographs.