Description
Amazon’s TSE Operations ensures to provide a worry free shopping experience to all our customers WW. The RISC program ensures customers can purchase only legal, safe products. We are looking for a Program Manager for RISC Operations integrations team within TSE Operations, to drive integration in the tech charter across multiple programs within RISC domain.
You will be responsible for assessing pain point of operations teams, evaluate need of new features or improving existing ones, collaborate with respective product team to incorporate requirements in tech charter. You will ensure tool and platform parity across different programs having same process. You will provide necessary insights into product development and drive adoption of new tools by effectively collaborating with Operations teams.
Key job responsibilities
Assess operational pain points and identify opportunity to develop new tools, features or expand existing solutions
Develop repository of process pain points which require tech solutions
Collaborate with product managers to incorporate operational requirements into product charter. Provide necessary insights to develop such products and support in drafting BRDs
Develop new product, tool or feature deployment plan in collaboration with Product and Tech leaders
Support Product Managers in planning and conducting ‘User Acceptance Testing’. Ensure all operational pain points are identified and addressed before deployment
Be custodian of operational pain points which need to be solved through tech solutions. Primary POC for all such issues to support tech development
Basic Qualifications
3+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor’s degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements
Preferred Qualifications
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Job Description A. Operations: Identify high transacting customers and reduce the transactions of these customers...
Apply For This JobEnergy is a fundamental basic need of our society. Fossil fuels, including oil, are an essential source of energy and will...
Apply For This JobHandling supplier calls & emails – by following the etiquettes appropriately Perform deep dive analysis for all queries in emails...
Apply For This JobJob Overview Supports the day to day activities of Strategic Pricing for the overall enterprise. Collaborates with customers and internal...
Apply For This JobJob Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> backend -(Voice &non voice)/ Back Office/ Data entry Want Basic communication Skills8 hours shift6 Days...
Apply For This Job