Accenture Hiring for AppDynamics Administration Application Tech Support Practitioner at Bengaluru, Karnataka Full Time

About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Management Level :10

Work Experience :4-6 years

Work location :Bengaluru

Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : a: Design, build and configure applications to meet business process and application requirements b: Drive performance testing end to end right from requirement gathering to test closure c: Understand user story and raise clarification with business and technical team d: Understand technical architecture of the project and Performance bottleneck analysis e: Exposure to provide website redesign and UX strategies f: Configure AppDynamics to monitor Applications

Technical Experience : a:Experience with AppDynamics development/configuration/customization/enhancements b:Performance Test Design,Execution and Analysis knowledge on any performance testing tool LoadRunner/Silk performer- preferable c: Good exposure to APM tool DX APM Preferable /Splunk-Preferable / AppDynamics / Dynatrace / HP Site Scope d: Should also have experience in AWR / ADDM / ASH Analysis, Sending DSRs WSRs APM Tools Newrelic Devops programming e: Good understanding and analytical skills on Scripting

Professional Attributes : a: Excellent Problem-solving and analytical skills b: Excellent interpersonal and Team Management skills c: Good verbal and written communication skills d: Willing to work in 24×7 Support, On Call Week-End Support

Educational Qualification : a: 15 years of full time education

Additional Information : a: good to have knowledge of ITIL processes, AppDynamics Developer and ITIL V3 certification

15 years of full time education