Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Technology Architect
Project Role Description :Review and integrate all application requirements, including functional, security, integration, performance, quality and operations requirements. Review and integrate the technical architecture requirements. Provide input into final decisions regarding hardware, network products, system software and security.
Management Level :12
Work Experience :1-2.5 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : Primary responsibilities include monitoring alerting escalations and documentation of systems including infrastructure and applications work with technical teams to ensure alerts incidents are adressed as per SLA Engage client and internal application teams for technical operations and review of existing SOP documentation
Technical Experience : Work with Client Operations and Application Teams to shift left work to Opsbridge team by analyzing the Incident Alert trend Use operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments Timely escalation of all tickets to respective teams with ensuing updates where applicable Internal and customer periodic reports
Professional Attributes : Good comunnication skills
Educational Qualification : Graduate
Additional Information : 24 x 7 shifts
15 years of full time education
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in product management or related technical role. 2...
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