Full Job Description
Job Description
About Accenture: Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com
Project Role :Cloud Services Operations
Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills : IBM AS /400 Administration
Good To Have Skills : IBM DB2
Job Requirements :Key Responsibilities : a Liaising with the customer technical representatives b Implement the changes as applicable, test the changes and handover to customer c Troubleshoot issues with OS/Backup d Should have sound knowledge on OS/400 administration e Tools hands on like Service Now, MIMIX, DBMOTO, MPLUS, BRMS etc f Certification on AS/400 admin side
Technical Experience : a Must have 3 years of AS/400 system Operations/Administrator experience b Server daily health check activities C User profile and Security management D Job management, job life cycle, OUTQ management etc e Backups and other jobs for problem determination and resolution F Patch management g IBM supported network architecture and configurations – TCP/IP, SNI, SNA etc h hands-on experience working on HMC/LPAR Management i Restoration and BRMS, Tape management j Knowledge on replication software
Professional Attributes: a Good verbal and written communication skill to connect with customer at varying levels of the organization b Ability to operate independently and make decisions with little direct supervision c Flexible to work in 247 environments
Educational Qualification: Any Graduation BTech
Additional Information: AS400 Server support
Qualifications
15 years of full time education
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