Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :Key Responsibilities : 1 Performs daily Storage operation activities on Netapp ONTAP 9 MetroCluster, 2 Netapp 7-Mode and IBM V3700 storage provisioning based on standard procedures detailed in the Operational RunBook, and meets Customer agreed-upon standards, LUN, Volume, Aggregate, RAID management MetroCluster administration and management 3 Managing and configuring storage protocols like CIFS, NFS, FC, iSCSI SAN management on Brocade switch Managing Snapshot/Quotas and deduplication Hands-on experience of Snapmirror
Technical Experience : a 5-7 years of relevant experience Service now ticketing tool knowledge b in addition Netapp Cluster mode 7-Mode, SAN and NAS storage administration
Professional Attributes : a Good communication skills
Educational Qualification : Graduation in technical stream
Additional Information : a Ontap upgrade OnCommand Unified Manager, AutoSupport and vendor management, Service now ticketing
15 years of full time education
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