Full Job Description
About Accenture: Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song-all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Management Level :10
Work Experience :4-6 years
Work location :Hyderabad
Must Have Skills :Good To Have Skills :Job Requirements :Key Responsibilities : 1 Should have sound experience in providing L3 support for Storage Management and support on NetApp Cluster mode and NetApp CVO 2 Design and implement Cluster mode and systems including installation, configuration, software upgrades, and storage provisioning 3 Administer Fibre Channel SAN fabrics, including installation, configuration, zoning, software upgrades, and maintenance of switches 4 Plan and implement best practices for NAS and SAN solutions
Technical Experience : 1 Should have sound experience in Cluster mode and Pure Storage high Availability, Disk technologies, RAID Levels, Snapshot/Snapvault technologies and Flexclone 2 Good knowledge on CIFS, NFS, ISCSI and FCP protocols 3 Experience with installation, configuration and management of storage arrays and switches expected 4 Experience with Brocade and Cisco SAN Switches 5 Experience on Storage Pools, Tiering, LUN masking and zoning 6 Proven skills in understanding customer storage requirements
Professional Attributes : 1 Strong written and verbal communication skills, interpersonal skills 2 Strong time management skills, problem solving and analytical skills 3 Supervise the team 4 Perform team management roles
Educational Qualification : 1 15 years of mandatory education as per Accenture Standards
Additional Information : 1 Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may inc
15 years of full time education
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