Project Role :Software Configuration Engineer
Project Role Description :Implement the configuration management plan as directed by the Configuration Lead. Assist in the design of software configuration and customization to meet the business process design and application requirements.
Management Level :9
Work Experience :6-8 years
Work location :Bengaluru
Must Have Skills :Good To Have Skills :Job Requirements :
Key Responsibilities : 1: Respond to user/client escalations and engage functional escalation and Management escalation as required 2: Manage requests incidents on ITSM tool 3: Implement the changes as applicable, test the changes and handover to customer 4:Prompt handling of all /incidents/problems/SRs in order to minimize the impact of incidents upon client end service quality 5: Required for easy transition into role and join on-call group which is high priority6 Consequently identifies opportunities to improve
Technical Experience : 1: Good knowledge on MySQL, DB2, Microsoft Azure Databases Infrastructure, PostgreSQL Administration,MongoDB Administration etc 2: Database Backup and Recovery 3: Optimizing data warehouse, lake and other storage 4: Hands on experience on Microsoft SQL Server Database servers and Oracle DB servers 5: Good knowledge on Specialized Data Handling and Implementing data policies, procedures, standards and Capacity planning
Professional Attributes : 1:Good communication skill 2: Leadership skills 3: Team handling skills, team building, analytical skills and good presentation skills 4: Ability to work independently
Educational Qualification : Graduate
15 years of full time education
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