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Private Jobs / Private Sector
ACI Worldwide Hiring for Data Center Operator at Bengaluru, Karnataka Full Time
This Data Centre Operator position is part of a 24 x 7 support team that monitors simple and complex applications, batch processing streams, servers, services, and network elements.
The role is expected to review triggered alerts and react according to process, assist with improving alerts and manage triage & troubleshooting calls as a facilitator/coordinator for expert resources.
You will be expected to provide updates to external clients and internal departments on the status of on-going alert activities.
Be available in a call queue to provide assistance to vendors and customers, both internal and external. Create, update, and resolve Incident tickets in the Jira ticketing system.