Advance Auto Parts Hiring for Technical Architect (Salesforce) at Hyderabad, Telangana Full Time

WHO WE ARE

Come join our Technology Team and start reimagining the future of the automotive aftermarket. We are a highly motivated tech-focused organization, excited to be during dynamic innovation and transformational change. Driven by Advance’s top-down commitment to empowering our team members, we are focused on delighting our Customers with Care and Speed, through delivery of world class technology solutions and products.

THE OPPORTUNITY

The Technical Architect will be the leading role in delivering automated solutions that enable personalization and segmentation defined by the Customer Relationship Marketing Managers (both B2C and B2B) and the Sr. Manager, Email Technology. The position is critical to the day-to-day operations of the CRM/Email Marketing team at Advance Auto Parts and its role in driving incremental sales for the company. Successful candidates will thrive in an agile environment, speak up to share ideas and enjoy documenting clear vision, goals and stories.

Essential Duties and Responsibilities include the following: other duties may be assigned:

This position owns the technical architecture, design and implementation of complex components including integrations, security, configuration, and custom development

Partner with business stakeholders to understand and articulate business priorities and strategies, and translate them into enablement roadmaps, initiatives, and designs

Ensure new and enhanced Salesforce features, functions, and capabilities are prioritized and applied to maximize business value

Provide expertise to address business, process, and technical opportunities and challenges

Lead by example, seek consensus, and help the team to be greater than the sum of its parts

Champion a truly Agile, DevOps, and CI/CD culture here at Advance

Approve overall technical design for solutions delivered on the Salesforce platform

Identify technical design risks and develops mitigating approaches. Guide and mentor developers and communicate closely with the rest of the Salesforce team including keeping stakeholders informed of solution progress and risks

Advise and engage on the development and delivery of Salesforce features from inception through production implementation

Collaborate with team members to ensure Salesforce development teams follow best practices when architecting, programming, and documenting solutions

Identify options for potential solutions and assess them for both technical and business suitability

Conduct vendor analysis and perform hands-on development of proof-of-concepts/prototypes for new technologies/solutions

Act as knowledge integrator and translator between business users and technical team members

Stay up to date on the latest technology trends in requirements gathering, analysis and documentation and stay informed on the latest technology trends in the industry

QUALIFICATIONS:
7+ years of Salesforce implementation experience. Advanced experience with Salesforce configuration and customization

5+ years of experience in Technical Architecture Design/Development Methodologies

Strong technical working knowledge with Sales, Experience (Communities), Service, and Marketing Clouds. Commerce Cloud is optional

Integration experience using both Web based technologies (SOAP, REST) and Integration/Middleware tools such as MuleSoft

Expert level understanding of security considerations involved with external integrations to Salesforce

Strong hands-on experience in APEX, Lightning and LWC to build complex solutions and execute POCs in Salesforce.

Experience with Release Management, Source Control, and Deployment concepts and technologies such as ANT, SFDC Metadata API, Jenkins, Git (Bitbucket) and DevOps in a Salesforce environment

Experience in documenting current state business processes and wireframing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs

Expert level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes Experience integrating Salesforce with different business systems, as well as working with integration tools (ESB and ETL)

Experience in developing solutions for Large Volume Data using Apex and process automations

Experience in providing Salesforce solutions compatible for a wide variety of devices

Experience working with Service and Sales consoles for a Call Center implementation.

Advanced understanding of the Salesforce.com data model and how and when to create custom objects vs. using Salesforce out-of-the-box functionality

Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a solution

Proven ability to face off to Business and IT Leadership in solutioning Business critical Strategies and Innovations

Ability to stand-in for Sr. Director and/or Mangers of Salesforce in variety of settings, meetings, and responsibilities to be the face of the CRM Salesforce team, for both Pro and Retail

In critical situations, may be called upon for Production level 3 support, to assist the team or be required to jump in and assist in technical triage activities

Exceptional written and oral communication skills, including project-related user interview skills and effective interpersonal skills

Knowledge of options and how to handle security requirements such as single sign on and data security

Experience using Agile methods to deliver software solutions

Experience with Jira and Confluence will be a plus

EDUCATION AND EXPERIENCE REQUIREMENTS:
Bachelor’s or Master’s degree in Computer Science or related field

10-15 years of experience

Or, equivalent combination of experience and/or education

Salesforce Certified Technical Architect Preferred

Certifications (Preferred)

Salesforce Certified Technical Architect

Salesforce Certified Data Architecture and Management Designer

Salesforce Certified Sharing and Visibility Designer

Salesforce.com Certified Platform Developer II

Salesforce.com Certified Platform Developer I

Salesforce.com Certified Platform App Builder

Salesforce.com Certified Advanced Administrator

Salesforce.com Certified Administrator

Salesforce.com Certified Service Cloud Consultant

Salesforce.com Certified Sales Cloud Consultant