Ahaguru Education Hiring for Jr Crm Executive at Chennai, Tamil Nadu, India Full Time

Job Description

? Should have a minimum of 1 – 2 yrs of experience in the relevant field.? Should have Computer skills like Managing emails, Chats, creating databases in Excel and generating reports etc.
? Should have good coordination skills to interact with Internal & External team to resolve the Query/Tickets.
?~ Forwarding the call/query to the concerned, only if needed and follow up till the query gets resolved.
?~ Updating the client on the status/closure of the query, and getting their feedback on the quality of support.
?~ Converting the satisfaction/interest of the client to business by requesting them to refer any of their friends and relatives for our courses.
?~ Creating and Maintaining the Analytics of each Query/Call with the Date & Time of Generation, Priority, Description, time taken to resolve, Challenges if any, Date and Time of Closure etc.Job Types: Full-time, PermanentPay: ?,15,000.00 – ?,18,000.00 per monthJob Types: Full-time, PermanentPay: ?,10,000.00 – ?,18,000.00 per monthJob Type: Full-timeSalary: ?,10,000.00 – ?,18,000.00 per monthSchedule:

• Day shift
• Evening shift
• Morning shift

Supplemental Pay:

• Yearly bonus

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Administrative & Customer Support Occupations: 1 year (Preferred)
• total work: 1 year (Preferred)