amdocs Hiring for PC Admin at Pune, Maharashtra Full Time

Full Job Description
Job ID: 126602
Required Travel :Minimal
Managerial – No
Location: :India- Pune (Amdocs Site)

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at http://www.amdocs.com

In one sentence

Responsible for crafting, handling, implementing, maintaining, and supporting computer communication networks within or between organizations to ensure secure network, maximum performance, and availability to users.

All you need is…

Required skills
Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role3+ years of hands-on experience supporting MacOS and Windows 10 operating systemsWorking knowledge of networking concepts in an enterprise environment, including DNS, DHCP, Ethernet, Wifi, VPNsMobile device support, including iOS and Android platformsBasic knowledge and experience working with virtualization platforms such as KVM, VMWareWorking knowledge of office automation products and computer peripherals, including printers and scannersBasic knowledge of network security practicesExperience supporting anti-virus clients in an enterprise environmentAbility to perform remote troubleshooting and provide clear instructions to end usersAbility to communicate clearly and effectively, both verbal and writtenExcellent problem-solving and multitasking skillsCustomer-oriented and success-driven attitudeBS in Computer Science or relevant fieldNOTE: One of the primary responsibilities of this position is MacOS support. Candidates without a high proficiency of MacOS support need not apply.

What will your job look like?
You will design, install, configure, implement, and maintain different types of data networks, voice, and video infrastructure in an enterprise environment
You will troubleshoot data networks, voice, and video infrastructure complex problems and outages across a broad range of technologies
You will get to maximize networks, voice, and video infrastructure performance; tune performance parameters by analyzing monitoring and trend analysis reports
You will secure networks, voice, and video infrastructure systems by establishing and enforcing policies and by defining and monitoring access
You will schedule and perform upgrades to keep networks, voice, and video infrastructure technology up to date
You will use your collaboration ability to work with different IT stake holders within the organization, and with external customers, to ensure that networks, voice, and video infrastructure support the needs of the organization and customers
You will debug system-level problems in hardware and software in multi-vendor, multi-protocol data networks as well as in voice, and video infrastructure environment
You will simulate data networks, voice, and video infrastructure incidents in LAB to identify root causes; manage data networks, voice, and video infrastructure escalations from internal teams; and administrate and maintain data networks as well as voice and video infrastructure-based environment or any network-related issues per the requirement.
You will Administrate and manage Cisco Switches, Routers, and Firewall management
You will provide remote infrastructure support and VPN configuration.
You will find quick solutions to malfunctions while making sure that the designated network equipment and computers stay functional
Why you will love this job:
You are proficient at managing networks. We have vast networks as a large technology company that specializes in telecom industry.
You will be a key member of a global, dynamic, inclusive and highly collaborative team with various possibilities for personal and professional development
You will have the opportunity to work in a multinational environment for the global market leader in its field
We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce