American Express Hiring for Manager – Product Development at Haryana, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

At American Express we are passionate about providing the best customer experience everyday through a differentiated set of products and services. The Credit & Fraud Risk team helps drive profitable business growth by reducing the risk of fraud and maintaining our customers’ confidence in the security of our products. It utilizes an array of tools and ever-evolving technology to detect and combat fraud, minimize the disruption of good spending, and provide a world-class customer experience.

Amex’s Risk Products & Data Strategy is at the core of delivering the outstanding customer experience while handling credit and fraud losses at lowest levels in the industry. With our mix of assets like closed-loop data, machine learning models, underwriting techniques on a modern technology stack we are re-imagining how payment experiences & risk management converge in a more modern, digital, and connected world.

The Business Logic Management within Risk Products & Data Strategy implements Strategies across Onboarding (Credit & Fraud), Customer Management & Authorization, in addition to managing the structured Risk Data from internal as well as external sources. This team is responsible for defining and driving the transformation and modernization of risk management products across risk technology platforms. We develop, and design logic used in risk management automation that is durable, scalable, easy to deploy and transparent to business strategy partners in real-time and batch environments.

Key Responsibilities:

• Focuses on developing technical solutions and capabilities to manage data and execute credit and fraud risk strategies.

• Lead team within Risk and Product Data Strategy for development of business logic across varying risk management lifecycle.

• Deliver global, standard, and flexible business capabilities that are well documented, meet compliance requirements and rapidly adapt to address changing business needs.

• Adhere to design and quality guidelines and serve as a content expert in their respective use cases and journey.

• Drive insights and analytics to support decision making for senior risk leadership

• Drive automation initiatives within existing processes and fully optimize delivery effort and processing time.

• Effectively manage relationship with multiple risk stakeholders across multiple geographies

• Contribute into evaluating and/or developing right tools, common components, and capabilities

• Follow industry best agile practices to deliver on key priorities

• Identifies opportunities to adopt innovative technologies

• Provides continuous support for ongoing application availability

Qualifications

Minimum Qualifications:

• Graduate or Post Graduate in Computer Science, Engineering, Business Analytics, Products or related field.

• 5 years relevant experience in performing or leading Product Development or similar roles.

• Strong hands-on Experience on working with Hadoop, SAS/SQL, Hive.

• Knowledge of Amex data and Risk Technology platforms preferred

• Deep and broad expertise in consumer or commercial risk management encompassing knowledge of processes and systems is a big plus

• Proven technical experience with various big data & distributed suite of technologies (HIVE, MapReduce, SQL.)

• Proficiency in managing development with low-code & no-code tools with focus on solving core business problem

• Experience in driving efficiency in authoring practices

Behavioural Skills/Capabilities:

• Recognizes opportunities to adopt innovative technologies to enable business capabilities

• Able to challenge the status quo and drive innovation by generating creative ideas and solutions

• Keeps up to date on current research and technology in the industry

• Understands technical aspects of the job and uses appropriate technology for the situation at hand

• Tries new approaches when problem solving, seeking ideas, or suggestions from others as appropriate

• Carries out systematic and rational analysis to identify the root cause of problems

• Recognizes the importance of partnership to achieve objectives

• Is clear when explaining ideas and concepts to others, communication is structured and easy to understand.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Marketing

Primary Location: India-Haryana-Gurgaon

Schedule Full-time

Req ID: 21030284