American Express Hiring for Site Reliability Engineer at Karnataka, India Full Time

Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology of #TeamAmex.

How will you make an impact in this role?

You won’t just shape the world of software.

You’ll shape the world of life, work and play.

Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every day. Today, innovative ideas, insight and new perspectives are at the core of how we create a more powerful, personal and fulfilling experience for all our customers. So if you are interested in a career creating breakthrough software and making an impact on an audience of millions, look no further.

You won’t just keep up, you’ll break new ground.

There are hundreds of opportunities to make your mark on technology and life at American Express. As a Senior Site Reliability Engineer here is just some of what you’ll be doing:

• Identifying opportunities for adopting new technologies.

• Manage State-full and State-less on-demand environments, on bare-metal and container infrastructure, including service allocation and configuration for the cluster, capacity planning, performance tuning and ongoing monitoring.

• Understanding of Kubernetes security, networking and cloud-native patterns.

• Understanding of factors that affect distributed system performance.

• Partner with Enterprise Architecture and Frameworks organization on innovative development strategies.

• Troubleshoot technical issues to establish the root cause of problems and form a solution or workaround.

• Advanced level expertise in building high performance data and analytical products.

• Proven hands-on development expertise in programming languages (e.g, Java, Python)

• Proven hands-on development expertise in containers (e.g., docker) and major orchestrators (e.g., Yarn, Kubernetes)

• Proven hands-on development expertise in automation tools (e.g., Ansible)

• Working knowledge of software defined data center networking.

• Working knowledge of Cloud Native flow control technologies for throttling, rate limiting, priority based load shedding.

• Reproduce/Debug issues and as necessary file bug reports, escalate cases to core engineering, and provide the necessary documentation.

• Ability to isolate problems between hardware and software and provide information to the appropriate engineering team(s)

• Please note, Salary increases in case of a lateral move are provided only on an exception basis and in line with compensation guidelines.

Minimum Qualifications

• 5 years hands-on experience with supporting distributed system and microservices apps in production.

• Working knowledge and experience in Linux, SQL, NoSQL, database concepts and data modeling.

• Data Ingestion, Optimization Techniques, Data Transformation, and aggregation pipeline design/development knowledge is required.

• Hands on experience with Kubernetes, Citus, Postgres, Elasticsearch, Prometheus, Grafana and ServiceMesh.

• Experience with scripting with Bash, Ruby, or Python.

• Experience with one or more programming languages like Java, Go, Python.

• Experience with Linux at a systems administration level.

• Ability to implement data, analytics and obeservability capabilities and mindset at scale.

• Self-motivated with a strong desire to quickly learn and pick up new technical concepts.

• Passionate, enthusiastic, energetic team player.

• Good verbal and written communication skills and need to able to answer questions directly.

Preferred Qualifications

• Should have a broad knowledge of Distributed Systems, Systems Engineering and performance optimization.

• Experience with metrics and alarms for monitoring mission critical systems in private cloud compute environments.

• Experience with measuring, analyzing, and optimizing performance.

• Strong understanding of concurrency, parallelism, and distributed system concepts.

• Passion for high-quality code, tests, documentation, and production services.

Qualifications

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Bonus incentives

• Support for financial-well-being and retirement

• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Generous paid parental leave policies (depending on your location)

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job: Technologies

Primary Location: India-Karnataka-Bengaluru

Schedule Full-time

Req ID: 23005668