Anitej Services Pvt. Ltd. Hiring for Customer Care Executive at Dehra Dun, Uttarakhand, India Full Time

Job Description

We are u hiring for Customer Care Executive who will be responsible to answer incoming calls from customers for various reasons like take booking, answer inquiries, resolve complaints and provide information.At the same time to handle driver incoming calls for various reasons like confirm a booking, answer inquiries, resolve complaints and provide information.Job DetailsResponsibilities and Duties
Tour & Travel based Company where the Customer Assistant will be involved in Entire customer support over the calls including Handle Customer Quires, Take Bookings, Assist throughout the journey from pick up to drop, Take Feedback calls and close the Bills, etc.At the same time will handle all the Driver-related issues and assist them to assign duties, provide correct customer pick-up & drop information, update them on the latest offers in detail, etc.Requirement-Excellent Communication Skills.
-Must be able to handle customer queries.
-Problem Solving Skills.
-Well-versed with basic knowledge of computers.
-Ready to work for rotational shifts.Job Type: Full-timeSalary: INR8,300.00 – INR10,300.00 per monthSchedule:

• Evening shift
• Night shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Experience:

• Customer Service: 1 year (Preferred)

Education:

• Bachelor’s (Preferred)

Shifts:

• Morning (Preferred)

COVID-19 Precaution(s):

• Temperature screenings
• Social distancing guidelines in place
• Sanitising, disinfecting, or cleaning procedures in place

Speak with the employer
+91 7055508866