Full Job Description
Date de début
Dès que possible
Emplacement
Nighoje,
India
Type de contrat
Contrat à durée indéterminée
We are looking for an experienced team member in IT with good hands on experience on latest IT technology.
Rôle et responsabilités
Maintenance
Regular maintenance of Cameras, Projectors, LCD’s and Attendance machine etc. with supporting updates to ensure proper working of database applications, Internet & E-mail at user end at all locations so as to have minimal downtimeMaintain networking which includes switches/router/LAN/VPN connections which help to ensure proper connectivity of all hardware & applicationsDiagnose hardware/ software installation and configuration problemsEnsure any service requests are attended within timeframes as defined in the SLAEnsure unplanned shutdown of servers does not exceed the defined time limitsMaintaining proper records of IT equipment sent to maintenance vendorsEnsure backups are taken on daily/weekly basis so as to ensure business continuityPerform preventive (by external vendor) and regular maintenance
Operations
Responsible to perform all kinds of IT operations including troubleshooting connectivity problems, adding/terminating users, resetting passwords, setting up e-mail addresses, assessing and reporting operational status, performing backups and restores as per SLAs and timelines
Ensure new joinees get PC/Laptops with all the software installed within the set timelines
User ID and Password Creation, setting up access rights for new hires
Responsible to monitor and maintain the server systems and networks so as to have minimal or no downtime.
Responsible for Inventory Management of all IT software/hardware etc. and ensuring stock as per guidelines is maintained and reordered whenever necessary
Handle OEM’s web page related queries and ensure every query is resolved within the timeframe.
Prepare and send MIS on daily basis – Server and Lease Line uptime MIS for all the office location.
Handle day to day employee queries in the form of tickets.
Études et expérience
Completed of BE/MCA/BCA/ stream university degree
3-5 yrs of experience.
Compétences
Required experience in Microsoft excel, MS power point and MS word
Strong verbal communication
Required of Microsoft excel, MS power point and MS word skills
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