AT&T Hiring for Technical Specialist, Application Dev at Hyderabad, Telangana, India Full Time

Job Description

About the Company: At AT&T, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Our groundbreaking digital solutions provide intuitive and integrated experiences for millions of customers across online, retail and care channels. Join our mission to deliver compelling communication and entertainment experiences to customers around the world as we continue to evolve as a technology-powered, human-centered organization. As part of our team, you’ll transform the way we deliver a seamless customer experience with digital at the center of all you do. In our world, digital is much larger than just an eCommerce channel, we are transforming all channels to digitally perform as one team to create a better customer experience. As we move through 2021, the digital transformation will revolutionize the digital space and you can build a career that will propel your future.
About the Team: The mission of our Digital Operations team is to operate a fault resilient, customer-centered, proactive DevOps team. The team is responsible for supporting systems that deliver AT&T’s customer experience, across multiple internet-facing eCommerce applications, databases, platforms and technology stacks. Our customer-journey centric Ops team is made up of Ops Engineers as well as Site Reliability Engineers (SREs) who are all focused on ensuring a highly available, resilient, performant and secure customer experience. Job Summary: Roles and Responsibilities:

• Production support and first level trouble shooting of incidents for mission critical high-performance applications
• First level outage response for mission critical high-performance applications
• Application performance monitoring, troubleshooting and corrective actions for mission critical high-performance applications
• Create and maintain application monitors / Dashboards on mainstream monitoring platform.

Shift timing (if any):

• Shift falls typically between 6 AM to 12 AM India standard time. Occasionally may have to work long hours in situations when it is needed.
• Preferably looking for candidates with short notice period.

Primary / Mandatory skills:

• Overall experience: 3+ years experience performing Production Support for Mission Critical, high performance applications (Telecom and eCommerce experience preferred)
• Experience using Docker, Kubernetes and Cloud environments, Unix, Networking and troubleshooting knowledge: 2 – Novice (limited experience)
• Experience in Customer Experience Analytics tool like Quantum Metric or TeaLeaf: 2 – Novice (limited experience)
• Experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL.: 2 – Novice (limited experience)
• Excellent written and verbal English communication skills to work in a Global team

Secondary / Desired skills:

• Experience in log analytics tools like Splunk & ELK: 2 – Novice (limited experience)
• Experience in visualization tools like Kibana and Grafana.2 – Novice (limited experience)

Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud, Big data, AI, Full stack etc. Certifications (if any specific): Any Certification related to Primary / Mandatory Skills

• Kubernetes Certified Engineer or equivalent certification
• Azure / AWS certification

Experience :

• 3+ years of experience performing Production Support for Mission Critical, high performance applications (Telecom and eCommerce experience preferred)
• Strong background in telecommunications or ecommerce related applications
• 2+ years of experience using Docker, Kubernetes and Cloud environments
• 2+ years of strong Unix, Networking and troubleshooting skills
• 2+ years of experience in Customer Experience Analytics tool like Quantum Metric or TeaLeaf
• 2+ years of experience in Relational & NoSQL databases like Oracle & Cassandra. Excellent knowledge of SQL.
• Familiarly with J2EE applications and an application server like WebLogic, WebSphere or JBoss
• 2+ years of experience in log analytics tools like Splunk & ELK
• Solid understand and experience in Application Performance Monitoring tools like Dynatrace, AppDynamics, Introscope, etc.
• Experience with visualization tools like Kibana and Grafana.
• Experience providing data/information to business leaders
• Experience working in a large scale technically diverse organization
• Experience with web-based applications, http, https, SSL/TLS
• Should have basic understanding of security principles

Education Qualification: Bachelor’s/ Masters degree in Computer Science or related field AT&T is leading the way to the future – for customers, businesses and the industry. We’re developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us? Apply now!