Avestacs Hiring for INDIA – BA Jira Admin at Bengaluru, Karnataka Full Time

Full Job Description
Job Title: BA Jira Admin
Location: Noida, Gurgaon, Bangalore, Pune and Hyderabad
Experience: 5 – 6 years
Notice Period: immediate – 30 Days if serving
Education: B.Tech. or B.E. or MCA full time Only
Job Description:
Our customer is searching for a dynamic Atlassian Administrator (Jira, Confluence, and Bitbucket) with experience supporting a growing Atlassian Enterprise solution. The Atlassian Administrator will be a part of client’s Atlassian Enterprise Support team, which is focused on providing advanced support and product expertise to our teams.
Qualifications:
5-6 years’ experience administering Atlassian products (Jira, Confluence, Bitbucket)
Familiar with GIT source control and Jenkins
Experience with SQL databases
Experience in escalation handling
Experience with Agile methodologies
Experience directly integrating Atlassian products with other products
Experience of performing application and system administration tasks, including data backups and scheduled jobs.
Deep understanding of operating systems (e.g. Linux, OS X, and/or Windows)
Experience being Subject Matter Expert in Confluence & Jira
Ability to work outside of normal business hours (evenings, weekends, etc.)
Strong customer service orientation
Self-motivated with ability to manage work and projects to completion
Strong collaborative skills, applied successfully within team as well as with other areas
Responsibilities:
As an Atlassian administrator, support tasks like maintenance, troubleshooting, performance tuning, evaluating new plug-ins and JIRA, Confluence, Bitbucket upgrades.
Able to effectively communicate as the internal expert with customers at an executive level on in-depth technical details, progress and next steps
Ability to problem solve complex tickets, summarize root cause, recommend solutions and then escalate when appropriate
Provide recommendations to end users on best practices
Effectively prioritizes work, troubleshoots issues, communicates and completes tasks on time
As JIRA administrator, configure and maintain multiple JIRA projects, project workflows, schemes, project and portfolio settings, user groups, roles, and reports.
As JIRA administrator, support task/work items migration to and from existing tools to JIRA.
Provide Atlassian Suite subject matter expertise in discussions regarding governance within JIRA, Confluence & Bitbucket especially as new implications arise in the environment with internal/external users accessing the current and new instance.
Provide Atlassian subject matter expertise in technical discussions and tasks related to the introduction and implementation of new plug-ins, modules, integrations, etc. within Atlassian tool suite.
Design and implement a highly available Bitbucket data center infrastructure, load balancer, redundant servers, database failover.