Answering client correspondences through email, social media, and by phone.
Possessing excellent product knowledge to enhance customer support.
Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.
Handling customer concerns and complaints in a timely manner.
Keeping a proper record of the customers. Providing the best possible solution to the queries of the customers.
Desired Candidate Profile:
Candidate must have good command on written and spoken English.
Strong phone contact handling skills and active listening.
12th Pass /Graduate/Post Graduate.
Thanks & Regards
HR PRERNA – 9569629171
Job Types: Full-time, Fresher
Salary: ₹20,000.00 – ₹32,000.00 per month
Schedule:
Ability to commute/relocate:
Education:
Experience:
Language:
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+91 9355496108
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