Boston Consulting Group Hiring for Specialist – Administration at New Delhi, Delhi Full Time

Full Job Description
WHAT YOU’LL DO

They will be responsible for day-to-day functions of administration department with a focus on Soft & Hard Service, Food & Beverage Services, Client Area Experience Management, Employee experience management, Cafeteria Operations, Inventory & Store Management, Vendor Management, Space Management, Events coordination, Day-To-Day Site Operations, Security & liaison with government bodies. Responsible for complete upkeep of the office infrastructure through state of the art housekeeping techniques & also work as a key team player in all emergency response activities in the organization. They will also be handling back- office operation for establishing new system and processes in the office, including but not limited to IFM initiatives, technology initiatives, green initiatives, AQI & Energy conservation methods.

YOU’RE GOOD AT

Communicate effectively via telephone, e-mail, and in person with all levels of BCG
staff, clients, and guests.
Lead complete Soft services portfolio for the facility to ensure the site is always in mint condition and the supporting infrastructure is fully functional at all times.
Lead the IFM monitoring scope from end-to-end & oversee the deployment quality & numbers of the various external resources deployed by third parties to ensure qualified & adequate manpower is available for the day-long operations.
Oversee Cafeteria & Pantry operations, lead employee engagement activities &
Initiatives
Carry out PPM routines for Soft & Hard services as per the schedule and review checklists and technical audits for all installations at periodical intervals.
To always ensure the upkeep of Pantry equipment & reprographic equipment and make a necessary action plan.
Take responsibility for smooth operations of all Mechanical, Electrical, Plumbing, installations, and civil works in the facility.
Periodically inspect the logbooks, checklists, and PPM schedules for better management of engineering systems
Responsible for the development of all maintenance-related schedules and shutdowns in consultation with Site lead / OEMs
Liaising with government and regulatory bodies like Local Government Agencies for obtaining necessary sanctions/approvals and ensuring smooth working conditions on-premises. Liaising with building management, contractors, and project managers for the same.
Interacting with the different departments to execute the maintenance of all equipment in the organization and enhancing the overall efficiency
Preparing and supervising the maintenance of statutory records to ensure compliance
Orders and receives invoices, distribute according to cost center
Takes care of other backup functions as needed
Responsible for office maintenance (replacements, repairs, etc.)
Track vendor payments ensuring timely billing for all service partners
Generate MIS for operations
Issuance of Access Cards & maintenance of access control systems
Collaborates in various administrative tasks as required.
Store Management- maintenance/issuance of items, stock take, etc.

YOU BRING (EXPERIENCE & QUALIFICATIONS)

Any Graduate with 8-12 years of relevant experience in
F&B Operations, Facilities Management, Project management, Administration, and Office Management
Expert in MS Office and basic knowledge of corresponding software applications, especially Outlook.
Demonstrated ability in the following areas
Superior confidence in handling internal customers
Should be Dynamic with Superior communication skills
Ability to handle matters with extreme tact and confidentiality
Prioritization of multiple tasks

His/her work style is characterized by the following:
Self-starting and proactive attitude
High detail orientation
Flexibility and responsiveness
Service orientation
Presentation skills and proven leadership skills

YOU’LL WORK WITH

Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.