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Private Jobs / Private Sector
Capgemini Hiring for Diversity Hiring | Customer Support Executive | 3 to 6 Years | Noida at Noida, Uttar Pradesh Full Time
Full Job Description
Job Description
Responsible for service delivery of the areas assigned.
Meeting the service level and maintaining the accuracy of the database.
Basic Knowledge of Computers, Oracle and Sales force.
Should be able to work in Citrix based environment.
Knowledge of customer service, helpdesk and order fulfillment.
Primary Skills
Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process.
Good communication (written and verbal) and comprehension skills in English.
Willing to work in night shifts 24/7 environment.
Responsible for service delivery of the areas assigned.
Meeting the service level and maintaining the accuracy of the database.
Basic Knowledge of Computers, Oracle and Sales force.
Should be able to work in Citrix based environment.
Knowledge of customer service, helpdesk and order fulfillment.
Primary Skills
Added advantage if candidate holds prior experience in BPO, specifically in an International Voice or Blended process.
Good communication (written and verbal) and comprehension skills in English.
Willing to work in night shifts 24/7 environment.
Secondary Skills
Knowledge in oracle 11i, CSI/IB data administration.