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Private Jobs / Private Sector
Capillary Technologies Hiring for Account Manager, at Bangalore Full Time
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JOB DESCRIPTION
He/She would be responsible for:
- Working effectively both independently and as a member of a cross-functional team.
- Program Solver and Proactive in identifying customer pain points.
- Manage Mid level stakeholders for capillary clients.
- Increase capillary product adoption and generate ROI from clients investment
- Maintain a healthy NPS from direct stakeholders
- Effective and persuasive presentations (verbal and written) on the certain objective provided by the Client Consulting with the client & solving his business problems
- Create Quarterly review presentation / Steering committee meeting decks.
- Design CRM Campaign/Loyalty programs & building customer-centric strategy
- Coordinate with different teams (Incident Management, Execution team, Solutions, Tech team)
JOB REQUIREMENT
Required Skills:
- Aptitude for problem-solving and quantitative skills, Comfortable in dealing with numbers and calculation
- Knowledge of MS Office (Word, Excel & PowerPoint)
- Client Management
- Ability to pull insights from Data Personal Attributes
- Excellent Logical ability, Good written and interpersonal skills
- Able to prioritize and execute tasks in a high-pressure environment, working in a team-oriented, collaborative environment
- Self-motivated, Inquisitive and curious, Goal-oriented, detail-oriented, ambitious, and strong ability to follow through on commitments
- Ability to define success for the customer.