Job Description:
Job Description: We have a vacancy for the position of Manager, Donor Relations for our Head Office based at Powai, Mumbai.
Job Purpose:
The Manager, Donor Relations is an integral part of the Crowd funding working with
Senior Executives, Consultant and Trustees amongst others to build donor relationships and generate repeat funds. Responsibilities focus on supporting cultivation of new donors, developing and managing donor engagement processes and procedures, planning and managing donor events, and managing donor data collection, entry and analysis.
This position requires proactive customer service skills alongside deep
Understanding of multiple projects we do, and the ability to articulate those issues to
Donors while building and maintaining strong relationships.
Key Accountabilities:
1. Analyse donor and Champion (fund raiser) data. Find out missing information like
Date of birth, Place of employment etc.
2. Support donor relations through relationship and trust building. Be personable and
able to relate to donors, and show genuine interest in donors interests. Provide
excellent in person, phone and online customer service.
3. Periodic calls to donors. Conduct meetings online or offline with donors,professional
advisors, and community members. As needed, help facilitate meetings, place calls, and
send written correspondence.
4. Manage administration, stewardship and implementation of fund agreements,
including working across teams to ensure the coordination and accuracy of all
agreements and documentation, maintaining fund agreement templates and seeking ways
to improve and make the processes more donor friendly, and monitoring and updating
documents. Send donor reports.
Functional Role:
Public Relations & Media Executive/Manager
Chinmaya MissionRAJENDRA KAPOTECentral Chinmaya Mission Trust Sandeepany Sadhanalaya Saki Vihar Road, Mumbai – 400 072, India.,Mumbai (Bombay), Maharashtra
India 400072Phone: 9869732705, 28572367Website: http://www.chinmayamission.com
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