The role of the CAO Reporting & Analytics team is responsible for the design, development, and execution of management routines supporting information requests and analytical support for various Lines of Business across North America Consumer (including specialized functions). The role will directly support the interpretation of business reports and development of business analysis to assist Senior Management in identifying trending, and themes for business issues’ root cause, with an emphasis on Operational Risks across NACB. More specific, this position will utilize Tableau to expand reporting capabilities for our stakeholders.
Responsibilities:
Automate and normalize data from disparate data sources or systems.
Code, test, execute, and schedule reporting requests and support ongoing business processes using various data sources to preform queries.
Help maintain report inventory and build/define necessary controls to ensure accuracy and reporting integrity.
Be the point person for ensuring EUC’s and required policy reviews are completed timely.
Conduct ad-hoc requests that may include profiling, sampling, reconciliation, and quality testing of known issues/errors.
The position requires interaction with policy, operations, and other functional business partners to ensure report accuracy.
Participate in meetings with manager and business partners to share overall status of work, progress, and issues.
Must be able to effectively provide updates and communicate key initiatives to senior risk management.
Required Qualifications:
8+ years of experience in creating MIS or utilizing data sets to determine strategic initiatives.
Tableau – Working experience with data extraction, manipulation, and reporting
Recommended Skillsets:
Excellent verbal and written communication skills
Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
Demonstrated understanding of operational risk and gap identification
Ability to multi-task and manage multiple projects simultaneously
Ability to present a compelling case to influence others where appropriate
Education:
Job Family Group:
Risk Management
Job Family:
Operational Risk
Time Type:
Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
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