Comviva Hiring for Account Manager at Gurgaon Full Time

Comviva is changing the world through digital experiences. Our innovative portfolio of digital solutions and platforms bring greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and bring efficiency.

From maximizing customer lifetime value to enabling large scale digital transformation, we partner globally with organizations in the communications and financial industry to solve problems fast and transform for tomorrow.

Comviva solutions have been deployed by over 130 Communication Services Providers and Financial Institutions in more than 90 countries and have delivered benefits of digital and mobility to billions of people around the world. We are a part of the $21 billion Mahindra Group.

Our portfolio spans across multiple domains:

• Financial Solutions – amongst the largest digital payment platforms globally with 130+ deployments and over 2 billion users
• Digital Systems – 180+ deployments in 60+ countries, processing over 1 trillion messages annually
• Growth Marketing – award winning AI driven solution with 40+ deployments across 25+ countries

Comviva management practices have been a subject of best practices study by Harvard Business School (HBS) with a series of two case studies published in 2020. With 55 awards in three years, near monopoly in 5 countries, featured in the Gartner hype cycles for 4 consecutive years, our leaders addressing at the United Nations are all a testimony of the impact we have in the financial services industry. We are

• Three times GLOMO Award winner
• Consistently positioned in the Gartner Magic Quadrant on Integrated Revenue and Customer Management for CSPs for the last three years
• Six times winners of Africacom awards in the ‘Best Mobile Financial Services’ category
• Great Place to work certified and recognized Amongst India’s Top 25 Best Workplaces for Women in 2019

For more information, visit us at www.comviva.com

Revenue Targets : Responsible for ensuring that order booking and other sales target

Client Relationship : Ensure Customer Satisfaction is high, driving the CSAT target by engaging with the client and ensuring highest levels of service from all products of Comviva

Collections : Overall, responsibility of ensuring collections and payments in the region

Process Compliance : Ensure all processes related to Bid Management, Sales Funnel reporting & tracking, Sales Forecasting etc are adhered to in the region

Account Management : Build Account Management & Solution selling in the region.

Internal stakeholder management : Work collaboratively to drive efficiencies with internal teams of Comviva (PU, Channel Sales, Delivery organization etc) and create win-win situations while handling customer engagement on the ground. Initiating and managing Governance meeting with relevant stakeholders on regular basis. Creating, developing and animating a strong relationship with key stakeholders.