Job Title: Risk Manager
Location: Gurgaon
About the Role:
We’re looking for a skilled Risk Manager to join our team at SuperProfile. As the leader of our Risk Management function, you’ll play a critical role in identifying, assessing, and mitigating risks across our payments and transaction ecosystems. Your expertise will help us ensure secure, scalable, and compliant experiences for our users.
Responsibilities:
1. Risk Analysis & Monitoring
– Analyze payment transaction data to identify potential risk patterns and anomalies.
– Develop and maintain risk models to detect suspicious activity.
– Collaborate with cross-functional teams to implement risk mitigation strategies from onboarding to activation to offboarding a seller on the platform.
2. Payments & Transaction Risk (CORE FOCUS)
– Monitor and report on payment transaction risks across UPI, cards, wallets, and merchant flows.
– Strengthen onboarding controls (KYC/KYB, merchant underwriting, synthetic ID detection).
– Implement advanced transaction monitoring: rules engines, velocity limits, device fingerprinting, behavioural analytics, anomaly detection.
– Oversee disputes, chargebacks, and merchant fraud, driving root-cause fixes and recovery strategies.
– Balance secure yet frictionless journeys for customers and merchants.
– Identify and assess potential risks, including operational, and regulatory risks.
– Develop and implement controls to mitigate risks and ensure compliance.
3. Fraud Risk Management
– Assist in leading fraud risk management efforts across consumer and merchant channels.
– Collaborate with teams to implement fraud prevention measures aligned with global best practices.
4. Risk Reporting & Insights
– Develop and maintain risk dashboards and reports to provide insights to senior management.
– Identify and communicate emerging risks and trends to stakeholders.
5. Compliance & Regulatory
– Ensure compliance with relevant regulations, including Government Directions and data protection laws.
– Collaborate with teams to implement regulatory requirements and maintain audit readiness.
Requirements:
– Strong analytical and problem-solving skills.
– Experience with risk management frameworks and tools.
– Excellent communication and collaboration skills.
– Ability to work in a fast-paced environment and adapt to changing priorities.
Nice to Have:
– Experience with payment gateways, creator economy platforms, or fintech companies.
– Knowledge of machine learning-based risk models and data analytics tools.
– Familiarity with regulatory requirements and compliance frameworks.
This role is designed to lead the Risk Management function at SuperProfile, and the ideal candidate will have a strong analytical mindset, excellent communication skills, and experience working in a fast-paced environment.
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