Key Account Manager
Location: Mumbai
KEY RESPONSIBILITIES-
Assess KAMs’ key parameters like customer call frequency, coverage, partnering activities on monthly basis for productivity enhancement and better cost to sales ratio.
Ensure high level of product / field knowledge for the sales team by bring up and ensure the training needs are taken care of by Training department, conduct pre and post call analysis to increase productivity and impact of sales calls.
Perform monthly assessment of KPI’s to determine strengths, training needs and potential. Provide coaching for improving skills.
Maintain effective and proper relationship with sales team ensuring working discipline and compliance with company ethics policy.
To ensure that the sales team is fully equipped with the necessary tools and resources essential for daily operations by ensuring the marketing / management is aware of the necessary tools required for the sales team to perform their daily operations and help in getting support wherever required.
To ensure vacancies are filled up on time via identification and selection of potential candidates by closely working with HR to fill the open positions at the earliest within specified time and with good identification and selection of potential candidates
Mentor and handhold the KAM’s in the assigned region, to achieve the assigned budgets for instrument and reagent sales
Identification of key accounts, understand and develop meaningful business relationship that identifies growth opportunities. Formulate annual business plan to meet account as well as business needs. Delivering and tracking of partnering activities as planned.
Keep the RSM, sales head updated on the changes in the market and competitive situations and activities on monthly basis.
Ensure right funnel is prepared and prospect are met at right frequency.
Successfully drive the assay maximization strategies working closely with Field application specialists.
Successfully implement the Marketing campaigns through the KAM’s to achieve reagent growth and drive business through reagent and instrument sales.
Host and assist the marketing team with conduction of CME’s, roadshows, instrument demonstrations, participation in regional conferences etc.
TRAINING RESPONSIBILITIES
Experience, Education and skills required –
Essential:
Bachelor’s degree with 6+ years of related work experience OR Master’s degree in field with 3-4 years of related work experience
Desired:
Overall 5-7 years of experience in healthcare segment like Hospitals and clinical laboratory market, experience in Molecular diagnostics would be added advantage.
Strong track record of selling concept based premium products in healthcare segment.
Expertise in demand generation and multi department hospital and lab sales.
Good oral and written communication skills.
Graduate in Science, preferably with MBA.
Skilled in MS Word, PowerPoint and excel applications.
Qualities / Competencies
Analytical thinking.
Customer focus.
Decision making and negotiation skills.
Relationship building.
Team player.
KOL Management.
Organize activity.
Man management experience, added advantage.
Other requirements
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.
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