Deloitte Hiring for UK HRS Learning Admin Analyst at Hyderabad, Telangana Full Time

Full Job Description
Position Summary

HRS Learning Admin Analyst – Deloitte Support Services India Private Limited

Do you enjoy learning administration? Then this may be the perfect opportunity for you!

In the HRS Learning Admin Analyst role, you will provide support to the team in the delivery of an excellent level of service to the North-South Europe (NSE) firm. The role requires you to provide high quality first line administration support to the HRS Learning Admin team, the emphasis is to provide a consistently high level of customer service to deliver solutions that meet the needs of our users and the Practice Support Services objectives.

Work you’ll do
As a part of this team, you will be responsible for:
Adding courses and classes to the Deloitte Learning Management System;
Processing of all adhoc reports;
Monitoring classes course enrolment;
Processing approvals and cancellations;
Distribution of electronic training materials and pre-work;
Closing classes and processing of post course evaluations and feedback;
Auditing and processing of invoices;
Where applicable managing internal cost recharges;
Ensure all system related activities or updates are completed accurately in time deadlines and in line with procedural guidelines;
Ensure compliance with appropriate Data Protection legislation at all times;
Contribute to wider projects and initiatives in the Practice Support Services as required;
Working within Service Level and Operational Level Agreements;
Administration of other Learning Admin processes as required;
Liaison with other Practice Support Services teams as appropriate;

Key skills required

The successful candidate will be able to demonstrate a professional, friendly and approachable manner coupled with the ability to communicate with staff at all levels, especially when under pressure
They should also be able to work using their own initiative, showing attention to detail and customer focus, with a good understanding of the client’s needs and priorities.
Enthusiastic and eager to learn new technologies
Committed to working with their team to maintain a positive team spirit
Good listener with a calm manner, and the ability to ask effective questions
Able to communicate in writing at all levels, displaying good email etiquette
Excellent customer service skills and a good telephone manner
Must be a supportive team player who is reliable and respects others, with a desire and drive to meet and exceed team targets
Required to project a professional image of the Practice Support Services at all times, and shows an interest in the external industry
Must demonstrate a methodical, analytical and clear approach to problems
Is able to act with urgency when necessary
Is open, receptive and adaptable to change
Demonstrates integrity and a can do attitude
Qualifications – External
Work Location: Hyderabad
Shift Timings: 2 PM to 11 PM

The team

The Internal Client Services team at Hyderabad supports the Deloitte organization in the UK with a wide variety of capabilities like financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing and IT services.

Qualifications
Required:
Graduate degree
2-3 years of work experience in learning administration
Proficient in the use of Microsoft Office package applications
Preferred:
Prior experience in training and development domain

How you’ll grow

At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India

Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Deloitte’s culture

Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte.

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Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.

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Benefits

We believe that to be an undisputed leader in professional services, we should equip you with the resources that can make a positive impact on your well-being journey. Our vision is to create a leadership culture focused on the development and well-being of our people. Here are some of our benefits and programs to support you and your family’s well-being needs. Learn more about what working at Deloitte can mean for you.

Our people and culture

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Professional development

You want to make an impact. And we want you to make it. We can help you do that by providing you the culture, training, resources, and opportunities to help you grow and succeed as a professional. Learn more about our commitment to developing our people.
Requisition code: 48660