Full Job Description
At DuPont, we are working on things that matter, whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers in this global pandemic.
If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value.
WHY JOIN US?
Our purpose is to empower the world with essential innovations to thrive. We work on things that matter!
Get to know our Purpose and make it yours by bringing innovations to market that improve the world.
Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all!
Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career. We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results.
Master Data Management & Support
Role Summary
Provides analytical support to application users. Answers questions regarding system procedures, online transactions, systems status, Data Governance, request database and downtime procedures. Responsible for gathering, compiling and synthesizing information about technology processes or systems.
Provides Data support to application users. Answers questions regarding Master Data procedures, Master Data transactions, Data Governance and request database. Gathers, analyzes, and normalizes relevant information related to, and from Master Data Experts to determine data SOP and data standards.
Organizational levels
Material Master Data Domain Lead (N-5)
Key Responsibilities & Accountabilities
Responsibilities
Responsible for communications and interfacing with internal and external stakeholders impacted by service disruption, changes, and/or reductions in service
Responsible for request database maintenance and support.
Create and maintain help content and knowledge base for applications, to be leveraged by User Support teams
Responsible to work with stakeholders and project team to prioritize collected requirements.
Identify and implement service improvements and process improvements
Responsible for compiling audit requirements and processes. Represent the domain, if selected for audit.
Implement and monitor controls defined by the internal controls standards manual. Provide evidence of execution as required.
Responsible for material resource optimization
Responsible to control unauthorized changes in master data.
Responsible for providing access to users for requested database, SharePoint and approve SAP roles.
Accountabilities
Application service level targets (e.g., Accuracy, Turnaround time) met or exceeded
Timely investigation and resolution of issues through coordination with User Support teams
Key Competencies required
Technical Competencies
Experience working with SAP Material Master Data
Understanding of ITIL processes
Knowledge of business processes and the Manufacturing / chemical industry
Ability learn and upskill on new processes and applications
Knowledge on LSMW and mass data load tools
Knowledge on SAP workflows, Data transfer within SAP systems and IDOCs.
Knowledge on working with Masterdata in S/4HANA and MDG is add on.
Support project team with required details, UAT, cut over plan from data perspective
Knowledge and Understanding of Internal Controls
Ability to work cross-functionally
Knowledge in MRO, SAP MM & PM modules
Prefer to have hands on PM (plant maintenance) experience
Good to have MRO tool knowledge like Struxure / Sphera .
Leadership Competencies
Manage externally contracted resources
Strong verbal and written communication skills
Strong Excel skills and Analytical capabilities
Experience & Education required
At least 8 years of IT experience with specialization in Master data management
Bachelor’s degree
Join our Talent Community to stay connected with us!
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.
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