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Private Jobs / Private Sector
Durafit Hiring For Junior Executive – Hindi at Tiruchchirappalli, Tamil Nadu Full Time
Manage Inbound /Outbound calls
Managing a team of representatives offering customer support
Resolving customer complaints brought to your attention
Over-seeing the customer service process
Monitoring the work of individual representatives and of the team
Possessing excellent product knowledge to enhance customer support
Maintaining a pleasant working environment for your team
Planning the training and standardization of service
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support
Requirements
Desired Candidate Profile
We are looking for a competent, self-motivated and skilled person who can take ownership of the role provided to them.
Interested candidates can register to take part in the interview.
Role : Junior Executive
Industry Type : Fitness & Wellness
Functional Area : –
Employment Type : Permanent
Role Category
Language : Tamil & English ( HINDI LANGUAGE IS MANDATORY FOR THIS ROLE )
Benefits
Perks and Benefits
Performance-Based incentives