Managing a team of representatives offering customer support
Resolving customer complaints brought to your attention
Over-seeing the customer service process
Monitoring the work of individual representatives and of the team
Possessing excellent product knowledge to enhance customer support
Maintaining a pleasant working environment for your team
Planning the training and standardization of service
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support
Requirements
Desired Candidate Profile
We are looking for a competent, self-motivated and skilled person who can take ownership of the role provided to them.
Interested candidates can register to take part in the interview.
Role : Junior Executive
Industry Type : Fitness & Wellness
Functional Area : –
Employment Type : Permanent
Role Category
Language : Tamil & English ( HINDI LANGUAGE IS MANDATORY FOR THIS ROLE )
Benefits
Perks and Benefits
Performance-Based incentives
Job Description: Qualification: BCom / MCom Experience: 1 year Key Skills Required: Must be extremely well-organized Knowledge of how to...
Apply For This JobThis role will help set up, activate and drive adoption of the new EPD India channel platform. It needs to...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Product research. …Product development. …Product updates. …Quality control. …Market research. …Promoting innovation. …Helping businesses stay...
Apply For This JobAchieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target...
Apply For This JobAssociate – HR Our story At Alight, we believe a company’s success starts with its people. At our core, we...
Apply For This JobAbout Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants...
Apply For This Job