Analyzes, logs, tracks and resolves complex software/hardware matters of significance pertaining to networking connectivity issues, printer, servers, and applications to meet business needs.
Coordinates hardware/software installations and upgrades to ensure work is properly performed in accordance with company policy. Recommends resolution to complex matters of significance and coordinates the implementation of the approved course of action.
Coordinates and monitors troubleshooting to isolate and diagnose common system problems; documents system events to ensure continuous functioning. Recommends course of action and implements as approved.
Oversees the installation of client department-specific applications and systems. Ensures installations are in accordance with appropriate operating procedures; determines revisions or updates to installation as needed.
Coordinates testing, upgrades and configuration of system files and services. Ensures changes are in accordance with appropriate operating procedures; recommends revisions or changes based upon results. Prepares for and prescribes approaches to possible downstream implications.
Utilizes standard corporate tools to record change and problem activities for tracking purposes.
Basic Qualifications
Bachelor’s degree or equivalent combination of education and experience
Bachelor’s degree in computer science, or related field preferred
Three or more years of experience with computer systems or networking
Experience working with computer hardware for installation and upgrades
Experience working with software installation/upgrading procedures
Experience working with file and system maintenance procedures
Other Qualifications
Good organization skills to balance and prioritize work, and multitask
Good analytical and problem solving skills to troubleshoot systems problems
Good communication skills to communicate with support personnel, customers, and managers
Ability to work independently and as part of a team
Work Environment
Office environment
May require on-call, shift, weekend and evening work
Overseas Jobs & Internship arrangement of all countries. Especially doing Singapore, Australia & GCC countries Job Location: Bulgaria Job Description: ...
Apply For This JobJob Description : Location xe2x80x93 Work From Home Remote Work Salary : 8000 to 10000 Fix Salary Timing : 48...
Apply For This JobJob Description Senior Engineer – Data Scientist We’re pioneers Rolls-Royce pioneers the power that matter. When we talk about innovation...
Apply For This JobWho we are: At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> CUSTOMER RELATIONSHIP MANAGER (CRM) Primary Responsibilities Telephonic invitation to customer for periodic service n days...
Apply For This JobJob Description United’s Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures,...
Apply For This Job