Overseeing the customer service process.
· Resolving customer complaints brought to your attention.
· Handling customer concerns and complaints in a timely manner.
· Establishing a positive rapport with all clients and customers via phone.
Handling queries, doing itineraries and costing. * Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc. * Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary. * Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.
Job Types: Full-time, Fresher
Salary: ₹14,654.00 – ₹25,765.00 per month
Schedule:
Speak with the employer
+91 9045473767
Service Support Representative II Location BANGALORE INDIA Hours Needed M-F, 7:00AM – 4:00PM Requisition Number 13352 Apply Now (https://phf.tbe.taleo.net/phf03/ats/careers/v2/applyRequisition?org=MOUSER&cws=40&rid=13352) JOB...
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