Head of Corporate Sales
Location: Mumbai/ Hyderabad, India
Remote (work-from-home) working presently
EC-Council is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 220,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.
www.eccouncil.org
Job Description
PRINCIPAL RESPONSIBILITIES
To ensure identification of the business and communication needs of his/her assigned portfolio of customers
To develop his/her account management team to use appropriate sales and service channels and resources to meet and satisfy those needs in a manner that is consistently profitable for Aware P&L.
To coach his/her management team to sell quality security awareness based solutions to an assigned portfolio of customers.
To achieve the sales, revenue, profitability and customer satisfaction & loyalty targets attributed to customers within assigned portfolio.
To work with the communication specialists from other related business and support units to assist with the development of solutions and delivery of presentations & proposals to customers.
JOB ACTIVITIES
Develop, lead and coach an account management team capable of meeting the assigned objectives in a manner consistent with Aware programs.
Manage staff resource issues within his/her account management team through recruitment, selection and training.
Contribute to the development and execution of customer and portfolio plans that identify and address their needs and business opportunities.
Contribute to the development and execution of the programs in areas of portfolio planning, design and management, market penetration, sales forecasting and competitive analysis.
Contribute to the development and retention of customers.
Contribute to the development and retention of Aware’s position and presence in the marketplace.
Manage the development and use of sales forecasts and target setting.
KEY KPI’s
Financial
Total Revenue
Bad Debt Collection (%)
ARR (%)
Customer
Customer satisfaction (Index)
Churn Rate (%)
Internal Business Process
Lead time (days)
accuracy of sales order (%)
Learning & Growth
Product knowledge training (Passing Level)
Number of training days per staff
Staff Turnover (%)
Additional Information
Our global headquarters are located the United States with additional offices that support customers globally across the Americas, EMEA, and APAC.
We are an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we do not discriminate on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable accommodation to complete the process, please contact us [email protected] and let us know how we may assist you.
This notice together with our Privacy Policy and Terms of Use of this website and any other documents we mention here are meant to inform you on what personal data about you we collect, use, disclose, share or otherwise process when you are applying for a job at EC-Council or when EC-Council contacts you for recruitment purposes. Please read carefully to understand our views and practices on how we protect your personal data – Privacy Policy | EC-Council
Role:Head – BD / Pre Sales
Salary: Not Disclosed by Recruiter
Industry:IT Services & Consulting
Functional Area:Sales & Business Development
Role Category:BD / Pre Sales
Employment Type:Full Time, Permanent
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