GENERAL RESPONSIBILITIES:
If you thrive in a fast-paced environment and are looking for an opportunity to develop your customer service career, then we have a great opportunity for you. We are seeking a motivated, process-oriented individual in our Customer Care Center to support our Wi-Fi connected product customers requesting help through our written channels. Our customers include end user-homeowners, installing and servicing contractors, distributor warranty administrators and distributors seeking after-market replacement components. Our contact center is a high-volume, fast paced and metric driven call-center team atmosphere with high emphasis on customer satisfaction.
Specific Responsibilities for this position include:
Key Qualifications:
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