Embassy Group Looking For Assistant Manager- Admissions & Relations (Embassy Academy) at Bengaluru, Karnataka, Full Time

The Asst. Manager – Admissions and Relations is responsible for admissions and maintaining strong Positive relationship with the parents and other stakeholders .

Admissions – Plan and handle the end-to-end admission process

• Design, implement and coordinate the process of lead generation to conversion for various grade levels.
• Ensure effective management of enquiries, campus visits and the overall admissions process for improved conversion ratio
• Create SOP’s, Policies and other process relating to admissions content and documents
• Suggest admission policies and procedures in line with government norms and competitive scenarios.
• Counselling the students and parents
• Conduct one-to-one admission sessions
• Generation of leads and conversions through Tele calling, targeted marketing and parent follow ups
• Resolution of Enquiries through phone, email, social media handles, and walk-in appointments
• Management of the lead database, reports and ERP systems.
• Track and analyse admission trends and challenges such sources of leads, location, target audience, conversion rates, leavers, reason for not joining
• Manage the database and documentation of students.
• Prepare and maintain daily, monthly reports and as when requested by management
• Coordinate with apartments to conduct marketing sessions, events and activities
• Represent the school for marketing events held outside the school to generate admissions
• Draft minutes of meetings for management meetings and communications as required
• Handle administrative work as delegated
• Represent the school for marketing events held outside the school to generate admissions as required

RELATIONS

• Serve as a primary contact for parents / guardians of prospective enrolled students
• Communicate effectively with parents via phone, email, and in person meetings to address inquiries and concerns
• Build and maintain positive relationships with the parents/guardians to foster trust and build confidence in our School.
• Coordinate & organize informational sessions /events to enhance their understanding of our School
• Seek feedback from parents and address areas of concern with the principal
• Maintain accurate records of parent interactions and admission related communications
• Prepare regular reports on admission statics, parent engagement metrics and feedback analysis for management reviews.
• Engage with parents, prospective parents, partners, corporates, pre-schools and other stakeholders to create and maintain positive and professional relationships
• Visit and Coordinate with Preschools and Corporates for tie upsand engagement events

ESSENTIAL REQUIREMENTS

• Sound knowledge of admissions principles and strategies
• Good knowledge of MS Office software suite
• Ability to achieve the targets in a timely manner
• Take the initiative to volunteer wherever needed
• Flexibility with time to work extra hours whenever required
• Exceptional analytical and interpersonal skills
• Good command of spoken and written English and Kannada language
• Essential awareness of branding, marketing and admission budget, planning and related areas of work
• Ability to work in teams and manage crisis

SPECIAL REQUIREMENTS

• Flexibility to work in other roles as required for the development and expansion of the School or as suggested by the Principal.
• Flexibility to travel to other places as and when required by the School.